Effective Date: 01 June 2023

Introduction

Welcome to Pets Supplies Pro! This Privacy Policy describes how we collect, use, and protect information when you use our website. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, place an order, or contact customer support. This information may include:

1. Personal Information: Name, address, email address, phone number.
2. Account Information: Username, password.
3. Order Information: Products purchased, transaction details.
4. Communication Information: Interactions with our customer support.

Additionally, we automatically collect certain information through cookies and similar technologies. This may include your IP address, browser type, device information, and browsing activity.

How We Use Your Information

We use the collected information for the following purposes:

1. Order Fulfillment: To process and fulfill your orders.
2. Account Management: To manage your account, including order history and preferences.
3. Customer Support: To provide assistance and respond to inquiries.
4. Communication: To send order confirmations, updates, and promotional information (with your consent).
5. Analytics: To analyze website usage, improve our services, and customize content.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

Your Choices

You have the right to:

1. Access and Update: Access or update your personal information by logging into your account.
2. Opt-Out: Opt-out of receiving promotional communications by following the instructions in the communication.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The effective date will be updated accordingly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@petssuppliespro.com.

Thank you for choosing Pets Supplies Pro!